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Delivering services by building and running virtual organisations
Nguyen, D. and Thompson, S. G. and Patel, J. and Teacy, L. W. and Jennings, N. R. and Luck, M. and Dang, V. and Chalmers, S. and Oren, N. and Norman, T. J. and Preece, A. and Gray, P. M. and Shercliff, G. and Stockreisser, P. J. and Shao, J. and Gray, W. A. and Fiddian, N. J. (2006) Delivering services by building and running virtual organisations. BT Technology Journal, 24 (1). pp. 141-152.
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